My account

I haven't received an activation link by e-mail. What do I have to do?

If you have registered, but have not received an activation link by e-mail, this can have various causes: The e-mail could have ended up in your spam folder. Check the spam folder in your e-mail program and mark the e-mail as "non-spam". You may have mistyped your e-mail address. Sign up again

How do I change my e-mail address?

To change your e-mail address, proceed as follows: log in to Haushaltshilfe24. open "My settings". click on "Edit" next to "E-mail address". enter the desired e-mail address. confirm with "Save". You will then receive an activation link to your new e-mail address. If the registration w

I cannot log in or have forgotten my password. What do I have to do?

If you cannot log in, this can have various causes. First rule out all sources of error: Check whether your e-mail address and password are spelled correctly. Pay attention to upper and lower case and check whether the Caps-Lock key is active. If you get stuck, you can request a new pa

How do I delete my account?

To delete your account, proceed as follows: log in to Haushaltshilfe24. . open "My settings". click on "Delete account" at the very bottom. confirm with "Delete account". Please note that your account is then completely deleted and we can no longer restore it.

How do I report a user?

It is important to us that Haushaltshilfe24 remains trustworthy and safe for all users. While we do proactive profile checks, in rare cases we may publish content that has not yet been checked. Therefore, we are grateful to you for helping us to make our platform safer. To report an inappropriate

Image guidelines: Tips for your profile photo

First impressions count: Here you will find our picture guidelines and tips on how to get the best out of your profile picture.