How do I edit my profile?
To edit your profile, proceed as follows:
Log in to Haushaltshilfe24.
Click on "My profile".
Click on "Edit profile".
Change your details.
Confirm the changes with "Save".
How do I upload a photo as domestic helper?
To upload a photo, proceed as follows:
Log in to Haushaltshilfe24.
Click on "My profile".
Click on "Add photo" on the photo placeholder.
Follow the instructions and our image guidelines.
The photo should be at least 640x640 pixels and in PNG, JPG or GIF format. By the way: The response rate
How do I upload documents?
To gain the trust of the employers and complete your profile, you can upload documents, e.g. CV, references, certificates or driving licence. The documents must be in PDF format and no larger than 5 MB.
To upload documents, proceed as follows;
Log in to Haushaltshilfe24.
Click on "My documents"
I have received enough contact requests. How do I hide my profile?
If you have received enough contact requests or orders, you can hide your profile. This means that your profile is no longer visible to employers. You can still see your existing contacts and write messages with them.
To hide your profile, proceed as follows:
Log in to Haushaltshilfe24.
In the
Why was my profile rejected?
During the creation of the profile and in our general terms and conditions, we specify what may and may not be included in a profile. Profiles that violate our rules will be rejected. If your profile is rejected, you will receive an e-mail with the exact reason for rejection and instructions on how
How do I verify my profile?
Verified profiles ✅ create trust on the platform and your profile will be displayed higher up in the search with free verification. This is because verification compares the details in your profile with those on your ID document.
Who can have their profile verified?
Your profile must be completely
What should I do if the verification doesn't work?
We're sorry to hear that you're having trouble verifying your profile. Here are a few steps you can take to troubleshoot the issue:
Use a different device to try and verify your profile and restart the verification process.
Use a different browser to access the verification process and resta
